![]() ![]() I am very satisfied with the product and with how this company handles Plus, Elana's fun, upbeat and appreciative attitude made ![]() I mean, this is amazing customer service people !!!! I explained my situation to Elana and she told me it had been resolvedĪlready, that her budddy, Brooke had already taken care of it and sent meĪn e-mail, so I went to my computer and saw such e-mail as I was ![]() Than minutes after I sent them the e-mail Her name Elana, now, bear in mind that all this took place less Person was on the other side of the line ! That's what I did, I sent the e-mail and called the number, I gotĪn options menu, which took less than minute and then an actual ![]() So, I decided that right after I send the e-mail I was going to call Order information to include it, and I noticed a phone number , To tell me that $was going to be put back into my accountīut check this out, when I was writing the e-mail I checked my It took no more than minutes for someone named Brooke to reply Got up at around p.m ,and wrote them an e-mail about it I made my purchase at around a.m Seattle time since I work late I want to give a review of the positive kind because this company, The Hero Company, really deserves it!įor some reason I was billed an extra $bucks, I don't know what happened, but this is the cool point : ![]()
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